
FREQUENTLY ASKED QUESTIONS
1. Can we visit you?
2. Have you got a minimum order for live palms or other plants?
3. Why don't you send seeds and plants out when it's freezing?
4. I ordered online but I was not asked to put my credit card details in?
5. What is Paypal?
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Paypal is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online.
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This company has the best security center for online payments!
6. Do you keep our credit card details save?
7. Can you ship to the USA ?
8. Do I need a Phytosanitary Certificate to get my seeds to the USA?
9. Do I need a Phytosanitary Certificate to get my seeds to a country inside Europe?
10. How you ship the seedlings?
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Mostly we ship bare rooted, but in trays or pots is also possible.
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Bare rooted is with no pots and with soil shaken off roots.
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Seedlings roots are put inside a plastic bag with a bit off soil left that keeps the roots healthy and humid.
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